Responsible Gambling at Bally Casino – Our UK Commitment to Safer Play
Our Commitment to Safer Gambling
At Bally Casino, our priority is creating a safe, enjoyable, and fair gaming environment for all UK players. We believe gambling should remain a fun form of entertainment — never a way to make money or escape personal challenges.
We are committed to promoting responsible gambling and providing tools to help you stay in control of your play. Whether you want to set limits, take a short break, or self-exclude, we offer practical solutions to support safer play.
Safer Gambling Tools – You’re in Control
You can access all responsible gambling tools in your Bally Casino account settings at any time:
Deposit Limits – Set daily, weekly, or monthly limits to manage your spending. Lower limits take effect immediately, while increases include a 24-hour cooling-off period.
Session Reminders – Get on-screen alerts after your chosen playtime (30, 60, or 90 minutes) so you can review your session and decide whether to continue.
Account Cool-Off – Take a break from gambling for 24 hours, 7 days, or up to 6 weeks. Your account will be temporarily suspended and automatically reactivated afterwards.
Self-Exclusion – If you need a longer break, you can self-exclude for 6 months, 1 year, 5 years, or permanently. We will close your account, prevent new registrations, and remove you from marketing lists.
Register with GAMSTOP – For nationwide protection, UK players can join GAMSTOP, the National Online Self-Exclusion Scheme, to block access to all licensed UK gambling websites.
Do You Have a Gambling Problem?
Consider these questions:
- Do you need to bet larger amounts to feel the same excitement?
- Do you feel irritable when trying to stop?
- Have you chased losses?
- Do you gamble when feeling stressed or depressed?
- Has gambling affected your relationships or responsibilities?
If you answered “yes” to any of these, it may be time to seek help.
Where to Get Help in the UK
Free, confidential support is available 24/7:
- National Gambling Helpline – Call 0808 8020 133 or visit www.gamcare.org.uk
- BeGambleAware – Visit www.begambleaware.org
Protecting Minors
It is illegal for anyone under 18 to gamble in the UK. We use strict age verification processes and recommend parental control software such as Net Nanny™ or CYBERsitter for added protection.
Our trained Customer Support team is available 24/7 to help with any responsible gambling queries.