Contact Us

Looking for a quick answer? Bally Casino UK Help Centre is the best place to start. It’s packed with articles covering everything from technical issues to account queries and promotions. Just type your question into the search bar to find what you need.

Live Chat – The Fastest Way to Get in Touch

Can’t find what you need in the Help Centre? Don’t worry. Our friendly Customer Support team is ready to help, 24 hours a day, 7 days a week.

To start a chat, simply click the chat icon in the bottom right corner of your screen, and one of our team members will be with you shortly.

We usually respond in under a minute, but if things get a bit busy during peak times, we appreciate your patience.

What About Phone Support?

To provide the fastest and most efficient service, we focus all our energy on Live Chat. This means less time waiting on hold and quicker solutions for you.

However, if you’re having trouble accessing Live Chat or your issue is a bit more complex, we’re more than happy to give you a call.

Just send an email to [email protected] with your account details, a brief description of your query, and a good time to call, and we’ll get back to you as soon as we can to arrange a chat.

Contact by Post

For formal or official correspondence, you can also reach us by post. Please send any mail to our registered office address: 25 Coxford Drove, Southampton SO16 5FE, UK